Browse All Categories/Ticketing

Ticketing

5 open source tools found

System Optimization

Zammad

Open-source helpdesk unifying email, chat, phone & social media in one platform.

Open-source helpdesk & customer support platform unifying email, chat, phone, and social media.

Stop services, delete installation and data directories. For Docker, remove container and volumes.

5.6k

Office Productivity

FreeScout

Free open-source help desk, self-hosted alternative to Zendesk, no user limits.

FreeScout is a free, self-hosted help desk and shared inbox. It offers all core features of paid tools like Zendesk and Help Scout without limits on users, tickets, or mailboxes. Fully mobile-friendly, multilingual, and easy to deploy on any server.

Simply delete the application directory and drop the database. No system files or registry entries are left behind.

4.2k

Office Productivity

Frappe Helpdesk

Free open-source helpdesk with agent/customer portals, SLAs, and knowledge base.

100% open-source ticket management system with agent/customer portals, SLAs, knowledge base, and auto-assignment. Built on Frappe framework.

For Docker: run 'docker compose down' and delete the project directory. For Frappe Bench: run 'bench drop-site your-site-name', then remove the helpdesk app from the apps directory.

3.1k

Privacy Protection

alf.io

Self-hosted event ticketing with privacy and no hidden fees.

Open-source ticket reservation system focused on privacy, security, and fair pricing.

If using Docker: stop and remove container (docker stop alfio && docker rm alfio), then remove image (docker rmi alfio/alf.io). If running jar directly: stop the process and delete the jar and configuration directory. Remember to backup your database.

1.6k

Office Productivity

ITFlow

Free open-source platform combining IT docs, ticketing, and billing for small MSPs.

Open-source IT documentation, ticketing, and accounting system for small MSPs.

ITFlow does not provide an official uninstall script. To remove, manually delete the installation directory (usually /var/www/itflow), drop the database, and remove associated web server configuration.

932