ITFlow
Open-source IT documentation, ticketing, and accounting system for small MSPs.
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Free open-source platform combining IT docs, ticketing, and billing for small MSPs.
Core Features
- Client documentation: assets, contacts, domains, passwords, files, and more
- Accounting / Billing: finance dashboard, quotes, invoices, expenses, accounting
- Client Portal: self-service quote/invoice/ticket management for clients
- Alerting: account balance, invoice due dates, domain/SSL renewals
- Free open-source alternative to ITGlue and Hudu
What It Can't Do
- •Community PRs are temporarily paused; core team controls development. Do not store highly sensitive confidential data without evaluating risks. Self-hosting required unless using managed hosting service.
Use Cases
- Small MSPs managing multiple clients' IT assets and support tickets
- IT service providers needing unified quoting, invoicing, and accounting
- Teams looking to migrate from commercial tools like ITGlue/Hudu to self-hosted open source
Detailed Introduction
ITFlow is a free, open-source platform designed for small Managed Service Providers (MSPs). It consolidates three core business needs—client documentation, ticket management, and billing/accounting—into a single, unified system. You can track assets, contacts, domains, passwords, and files; create quotes and invoices; manage support tickets; and provide a self-service client portal. It's a practical, cost-effective alternative to commercial tools like ITGlue and Hudu, giving you full control over your data without licensing fees.
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Getting Started
Download installer
Click the button above to download the installer for your system
Install the software
Double-click the downloaded installer and follow the prompts
Step 1: Run the install script on Ubuntu/Debian: wget -O itflow_install.sh https://github.com/itflow-org/itflow-install-script/raw/main/itflow_install.sh
Step 2: Execute the script: bash itflow_install.sh, follow prompts to configure database and domain
Step 3: Access the configured domain via browser, log in with admin credentials, and start using
- Step 1: Run the install script on Ubuntu/Debian: wget -O itflow_install.sh https://github.com/itflow-org/itflow-install-script/raw/main/itflow_install.sh
- Step 2: Execute the script: bash itflow_install.sh, follow prompts to configure database and domain
- Step 3: Access the configured domain via browser, log in with admin credentials, and start using
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Open Source Transparency
View GitHub SourceUninstall Info
ITFlow does not provide an official uninstall script. To remove, manually delete the installation directory (usually /var/www/itflow), drop the database, and remove associated web server configuration.
No Extra Dependencies
Ready to use after download. No additional runtime required.
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