Live Helper Chat
Live Helper Chat is an open-source live chat support system that integrates with multiple messaging platforms and AI bots, designed for high-volume production environments.
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Open-source live chat system with multi-channel integration and AI bots.
Core Features
- Multi-channel integration: Telegram, Facebook, WhatsApp, Instagram, Discord, Viber, etc.
- AI bot support: ChatGPT, Gemini, Rasa, Ollama, Dialogflow, etc.
- Mobile apps: native iOS and Android apps for operators
- Voice/video calls: powered by Agora or Jitsi
- High scalability: handles 10,000+ chats per day
What It Can't Do
- •Ensure PHP >= 8.2; 2. In production, enable cache and disable debug output (see settings.ini.default.php); 3. AI bots require API keys (e.g., OpenAI, Gemini); 4. For high traffic, consider Node.js helper and Redis caching.
Use Cases
- Real-time customer support on e-commerce sites
- User support for SaaS products
- Internal IT help desk
- Community forums or Q&A platforms
Live Helper Chat is a powerful, open-source live chat application that brings simplicity and usability together. It allows businesses to provide free live support on their websites, handling over 10,000 chats per day with dozens of active operators. The system supports integrations with Telegram, Facebook Messenger, WhatsApp, Instagram, Discord, Viber, and more. It also offers AI bot integration including ChatGPT, Gemini, Rasa, Ollama, and Dialogflow. Additional features include mobile apps (iOS/Android), voice/video calls via Agora or Jitsi, sentiment analysis, Elasticsearch for analytics, and a Laravel-based version. It is highly customizable with a REST API, webhooks, and SSO support.
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Getting Started
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Install the software
Double-click the downloaded installer and follow the prompts
Option 1: Clone the repo, run 'cd lhc_web && composer install', then access lhc_web/index.php in your browser.
Option 2: Download the latest release archive, extract it to your web directory (no Composer needed).
Follow the installation wizard to configure database and basic settings.
- Option 1: Clone the repo, run 'cd lhc_web && composer install', then access lhc_web/index.php in your browser.
- Option 2: Download the latest release archive, extract it to your web directory (no Composer needed).
- Follow the installation wizard to configure database and basic settings.
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Remove the installation directory and drop the associated database. Back up your data first.
No Extra Dependencies
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